Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Changed registered card details but payment failed

branbox
Newcomer

‎08-01-2024 01:58 PM - last edited on ‎08-01-2024 02:44 PM by The Legend

I changed my payment card details and received a text to say payment failed.

1 person had this problem.
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎08-01-2024 02:43 PM - edited ‎08-01-2024 02:45 PM

You'll probably need to double check the registered card details to make sure that they are correct.

Maybe delete them and register them again.

If you don't get an error message then presumably they should work ok thereafter?

If not then you'll probably need to contact your bank and/or 48 support for more advice.

See the link in my signature below or email them at support@48months.zendesk.com

If your membership wasn't renewed via auto-renewal this time around then you'll probably have to buy membership manually for this month and then auto-renewal will kick back in next time around.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes