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Trying to buy membership - "service is unavailable"

OssanD3827
Newcomer

‎26-06-2025 07:46 AM - last edited on ‎26-06-2025 10:46 AM by The Legend

I have just activated my daughter’s SIM card but when I try to activate the new payment plan, it says “service is unavailable. Try again later.” I have been trying for 40 mins and have followed all instructions on the email. Once I got through to the insert card details page but it wouldn’t let me input any numbers. Very frustrating

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dalyer
The Legend
The Legend

‎26-06-2025 10:46 AM

I think that there was a problem with the website earlier this morning. 

I couldn't log in a few hours ago. 

Have you tried again? 

If it's still not working for you then you'll probably have to contact 48 support for assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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