04-01-2016 10:03 PM
08-01-2016 10:32 PM
Thanks for posting back with that info which may help others.
Was the card blocked by the card provider or by 48 specifically?
I agree that a better/clearer error message would avoid confusion.
09-01-2016 12:01 AM
09-01-2016 12:06 AM
Did they tell you how many times you have to enter the details wrong for the card to become blocked?
I can understand why they might need to do this from a security point of view but I agree that the error messages could be clearer...
16-02-2016 10:04 AM
16-02-2016 10:25 AM
Yeah - it's a known problem at the moment but still doesn't seem to have been fixed.
See here:
http://community.48months.ie/t5/Need-Help/Bug-report-thread/m-p/39457#M16003
At the moment saved card details seem to have disappeared and cannot be stored again.
I don't know if you can pay by just entering the card details at checkout time for the moment?
You might need to get onto support to ask them about it:
http://www.48months.ie/help#ask-a-48-agent
If card payments don't work at all then you might have to topup by voucher if you can't do it any other way?
How do I top up? Overview of the top-up payment op...
Hope this helps.