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48 App not working correctly

traceymch
Newcomer

‎11-02-2016 01:09 AM

Basically I'm trying to top up from the 48 App, like I do every month and it let me? I get as far as 'buy from balance OR saved card details' but I'm clicking on saved card details (like per usual) and it won't go any further??
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2 REPLIES 2

dalyer
The Legend
The Legend

‎11-02-2016 09:01 AM - edited ‎11-02-2016 09:18 AM

Somebody else reported something similar recently.

 

My app won't let me top up

 

I reckon your best bet is to get onto 48 support about the problem:

 

http://www.48months.ie/help#ask-a-48-agent

 

And in the meantime topup via the website or voucher.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎11-02-2016 06:22 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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