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Can I start new membership before finishing current one

blueghosts
Newcomer

‎30-03-2018 09:12 AM

I just got to London and want to be able to roam. Im currently on the Mitch but want to switch to the guido so I can use my data over here for the weekend. Can you cancel my current plan so I can start roaming? I have paid for the guido but now realise that means it will only start working when the Mitch runs out on April 7
1 person had this problem.
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4 REPLIES 4

dalyer
The Legend
The Legend

‎30-03-2018 09:25 AM

Unfortunately that's not possible and memberships always run their full monthly course before before a new membership can start.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎30-03-2018 11:38 PM

Did that help at all @blueghosts?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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bernardmcv1
Newcomer

‎06-05-2018 09:18 PM

This is so stupid please change this
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dalyer
The Legend
The Legend

‎06-05-2018 09:26 PM

You'll have to contact 48 support and ask them about it.
But it's always been that way so I can't see it changing.
Even if it might mean more money for 48!

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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