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Bm10 mini phone

Newcomer
Posts: 4
‎02-01-2021 09:39 PM
Bm10 (2G) i am receiving in-coming calls but cannot make outgoing calls. Sim has been activated and I have purchased membership
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Accepted Solutions

Re: Bm10 mini phone

Newcomer
Posts: 4
‎03-01-2021 01:05 PM
Thank you and Happy New Year Smiley Happy

View solution in context

Posted from Samsung SM-G950F
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Re: Bm10 mini phone

The Legend
Posts: 15,995
‎02-01-2021 10:43 PM
What happens when you try to make a call?

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Bm10 mini phone

Newcomer
Posts: 4
‎03-01-2021 01:54 AM
Thank you for trying to help, my BM10 phone trys to call... it goes through the process of calling but no connection is made and no ringing sound is made on the phones that it calls, nor do missed calls show up on tje phones it tries to call, plus it just has "calling" and the phone number it is trying to call flashing across its little screen as it calls.
Posted from Samsung SM-G950F
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Re: Bm10 mini phone

The Legend
Posts: 15,995
‎03-01-2021 10:05 AM
Does this happen for every number that is called or only some?
You'll probably have to contact 48 support about this.
See the link in my signature below.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Bm10 mini phone

Newcomer
Posts: 4
‎03-01-2021 11:59 AM
Thank you for yiur reply, yes it happens with all calls, also I notice that my ourchase of membership is nit recorded on 48 when I look in transactions though I do have a screenshot of it and it appears to have gone through thiugh it has not appeared in my bank charges as yet... alao it is not permitting me to sign up a aecond time
Posted from Samsung SM-G950F
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Re: Bm10 mini phone

The Legend
Posts: 15,995
‎03-01-2021 12:42 PM
Ok sounds like the membership did not apply correctly?
You'll have to contact 48 support about this.
Only they will be able to sort this out.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Bm10 mini phone

Newcomer
Posts: 4
‎03-01-2021 01:05 PM
Thank you and Happy New Year Smiley Happy
Posted from Samsung SM-G950F
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Re: Bm10 mini phone

The Legend
Posts: 15,995
‎03-01-2021 06:17 PM
Were 48 support able to help at all?

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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