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Internet not working?

skooby
Newcomer

i bought the Mitch package 3 day ago but i cannot get data on my phone, i have a samsung GT-S7562 (galaxy sIII mini duo) but i know its not an issue with the phone as my friend had the phone before me and her data worked with her guideo package. I have tried having the settings sent to my phone and i tried installing them manually but neither worked

3 REPLIES 3

dalyer
The Legend
The Legend
Follow the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

skooby
Newcomer
It's not an issue with settings as the intenet does work it's more an issue with signal and with the merge of o2 and there that has just become worse . . . there are two phone on the house on 48 both have same problem

dalyer
The Legend
The Legend
You probably need to contact 48 support about this so.

http://help.48months.ie/requests/new

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.