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Activated SIM but can't buy plan - says SIM not activated

Patd0305
Newcomer

I activated my sim but I cannot buy a plan because it keeps saying Sim is not activated. Why is this?

1 REPLY 1

dalyer
The Legend
The Legend

Are you sure that you followed the SIM activation instructions properly and successfully?

What happens if you try to do it again in case it didn't happen properly first time?

Where exactly are you getting the error message about the SIM status and what is the exact error message? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.