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New SIM won’t activate

PaulN5491
Newcomer
3 REPLIES 3

dalyer
The Legend
The Legend

What happens when you try to activate it? 

Any error messages? 

See the SIM activation instructions - in particular the sections near the end about problems with SIM activation: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

SimonD3009
Newcomer

I'm having a similar problem, my porting is now going on for the last few days. Not sure why it's taking so long

That doesn't sound like the same problem.

The original problem here is the SIM not activating. 

Your problem is with your number not porting.

See the number porting guide: 

Add it says, of the porting seems to be taking too long then you'll need to contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.