14-07-2024
11:46 AM
- last edited on
14-07-2024
11:58 AM
by
dalyer
I’ve payed 25 euro 3 times to activate and start the month subscription and it still hasn’t worked
14-07-2024 11:56 AM - edited 14-07-2024 11:59 AM
Why €25?
There's no €25 membership plan.
Do you mean €25.98?
In which case are you presumably trying to buy your first membership plan (€12.99) and also pay the one-time activation fee (€12.99)?
Is your phone unlocked for use on any network?
Do you have a connection to the 48 network?
If not then if you do a manual search for networks can you see and connect to 48?
What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?
What does your Transactions page say about recent payments/purchases?
Does your Buy Plan page list any upcoming membership plans?
If you need to contact 48 support about this then see the links in my signature below.