Texts in France suddenly giving error 38

Posts: 1
‎10-03-2023 08:22 AM

I'm in France for a week. Texting was working once I got the APN set up. Early last evening messages stopped going through, though I can receive them. And yes, I do have a membership with loads of data available. I tried changing networks, but no luck. Can't find any customer service channels to ask about this. Help?


Re: Texts in France suddenly giving error 38

The Legend
Posts: 17,525
‎10-03-2023 10:33 AM

Try dialing *#*#4636#*#* and see if the SMSC is configured properly. You may be to press Refresh on the SMSC field to see what it is. If it's not +353894300000",145 then try setting it to that. Enter that and hit Update.


Note that data has nothing to do with SMS text messaging.


To contact 48 support see the link in my signature below or email them at


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0

Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community