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Text messages showing hour later when delivered.

kleefarr
Visitor

‎23-10-2022 11:09 AM - edited ‎23-10-2022 11:10 AM

For a while now texts sent at say 10am received at 10am but show time as 11am.

 

Anyone else?

 

PS website is a mess.

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7 REPLIES 7

dalyer
The Legend
The Legend

‎23-10-2022 12:03 PM

Maybe your phone time/daylight saving settings are incorrect?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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kleefarr
Visitor

‎23-10-2022 12:06 PM

Nope, double checked those.
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dalyer
The Legend
The Legend
In response to kleefarr

‎23-10-2022 01:48 PM

What make and model of phone are you using?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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kleefarr
Visitor

‎23-10-2022 02:10 PM

Honor 20 Lite. Was OK last year so don't think that's the issue.
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dalyer
The Legend
The Legend
In response to kleefarr

‎23-10-2022 07:23 PM

Just did a test using this site and the received time was consistent with the sending time:

 

https://www.bulksms.com/test/

 

Maybe you need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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kleefarr
Visitor

‎23-10-2022 07:33 PM

OK. Will see if anything changes when clocks change.
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kleefarr
Visitor

‎07-11-2022 10:29 AM

Well the change of time did the trick.
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