Text messages showing hour later when delivered.

kleefarr · ‎23-10-2022

For a while now texts sent at say 10am received at 10am but show time as 11am.

Anyone else?

PS website is a mess.

dalyer · ‎23-10-2022

Maybe your phone time/daylight saving settings are incorrect?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

kleefarr · ‎23-10-2022

Nope, double checked those.

dalyer · ‎23-10-2022

What make and model of phone are you using?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

kleefarr · ‎23-10-2022

Honor 20 Lite. Was OK last year so don't think that's the issue.

dalyer · ‎23-10-2022

Just did a test using this site and the received time was consistent with the sending time:

https://www.bulksms.com/test/

Maybe you need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.