Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages showing hour later when delivered.

kleefarr
Visitor

‎23-10-2022 11:09 AM - edited ‎23-10-2022 11:10 AM

For a while now texts sent at say 10am received at 10am but show time as 11am.

 

Anyone else?

 

PS website is a mess.

0 Likes
7 REPLIES 7

dalyer
The Legend
The Legend

‎23-10-2022 12:03 PM

Maybe your phone time/daylight saving settings are incorrect?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
0 Likes

kleefarr
Visitor

‎23-10-2022 12:06 PM

Nope, double checked those.
0 Likes

dalyer
The Legend
The Legend
In response to kleefarr

‎23-10-2022 01:48 PM

What make and model of phone are you using?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
0 Likes

kleefarr
Visitor

‎23-10-2022 02:10 PM

Honor 20 Lite. Was OK last year so don't think that's the issue.
0 Likes

dalyer
The Legend
The Legend
In response to kleefarr

‎23-10-2022 07:23 PM

Just did a test using this site and the received time was consistent with the sending time:

 

https://www.bulksms.com/test/

 

Maybe you need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
0 Likes

kleefarr
Visitor

‎23-10-2022 07:33 PM

OK. Will see if anything changes when clocks change.
0 Likes

kleefarr
Visitor

‎07-11-2022 10:29 AM

Well the change of time did the trick.
0 Likes