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Problem with buying membership

TraceyF9103
Newcomer

‎06-07-2022 08:05 PM

I'm new to 48, trying to buy membership but I've used both my cards and it keeps saying problem with card. Cannot understand this
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1 REPLY 1

dalyer
The Legend
The Legend

‎06-07-2022 10:11 PM - edited ‎06-07-2022 10:12 PM

Have you tried registering the card details under My48 Account > My Profile > Payment Details on your account rather than entering them on demand assuming that you're doing the latter?

 

https://48.ie/my48/settings

 

If you have the same problem in both places then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

 

I think this happens when the card verification (e.g. 3D Secure, Verified by VISA etc.) can't complete for some reason even if the card has been used online for other transactions.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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