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Problem with buying membership

Newcomer
Posts: 1
‎06-07-2022 08:05 PM
I'm new to 48, trying to buy membership but I've used both my cards and it keeps saying problem with card. Cannot understand this
Posted from Samsung SM-G973F
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Re: Problem with buying membership

[ Edited ]
The Legend
Posts: 17,323
‎06-07-2022 10:11 PM

Have you tried registering the card details under My48 Account > My Profile > Payment Details on your account rather than entering them on demand assuming that you're doing the latter?

 

https://48.ie/my48/settings

 

If you have the same problem in both places then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

 

I think this happens when the card verification (e.g. 3D Secure, Verified by VISA etc.) can't complete for some reason even if the card has been used online for other transactions.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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