PIN for 48 not working for my wife & now locked out

[JosephR6104]

Hi, my wife has been locked out of her phone. Too many attempts in login. She did put in the correct pin on numerous occasions but it didn't work. Can you advise please.

[dalyer]

See here:

• https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256