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moving from eir

NicoleL6338
Newcomer

Hi guys ,I try  to move from Eir from the 4.11.2020 but not succesful.I managed two numbers but for some reason one  number is still with eir.Anybody any ideea the reason behind?

3 REPLIES 3

dalyer
The Legend
The Legend
I don't understand.
You can only move one number from another provider to 48.
What exactly are you trying to do?
What goes wrong?
Any error messages?
If you're having problems porting a number then you'll have to contact 48 support.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Already contact 48 support on Monday ,I was told it may take up to 24 hours to port the number across but no success...No issues with previous 2 numbers  I already moved from the same provider and from the same direct debit.

dalyer
The Legend
The Legend
You'll just have to keep in contact with 48 support as they're the only ones who will be able to sort this out ultimately.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.