Move my number

[Sameha9922]

I try to move my number. They ask me your account number. It’s not right. I need to do this more time. There is no choice when I go to profile move my number. I can’t.

[dalyer]

You mean that you're trying to move your number from 48 to another provider?

There's no account number with 48.

If you want to move your number from 48 then you enter your phone number and choose registered prepay on the other provider's number porting form. 

If that doesn't address your issue then you'll need to explain more clearly what the issue is. 

If you need to contact 48 support about this then see the links in my signature below.

[FarahM2487]

Usually on 48, u r on prepay instead of bill pay if u need to give ur account number to change network. When u choose prepay, u dont need to enter an account number

[dalyer]

Not usually - always. 

As I said previously, you need to choose registered prepay. 

• https://community.48.ie/t5/Joining-48/Move-my-number/m-p/75363/highlight/true#M5217

Choosing anything else will cause the porting request to fail.