Joining 48?
Well what has taken you so long? Ask other 48’ers what it is like to be a member and get some handy tips to get started.
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Forum Posts

HELLO?? 4 Days waiting for number change!!

I recieved my sim, unlocked my phone and i joined membership, i then proceeded to switch my number which can take up to 24hrs, it been four days, 2 customer care people and now i cant even access a customer service person. very very poor service. no ...

Moving my number

Hi I switched to 48 from Vodafone prepay on Friday and got the text with a code by it has still not been converted to 48. then i tried again yesterday and received a code on my vodafone but my number has still not been converted. What should i do?

Number change

Two weeks ago I bought membership and requested to move my number. I was part of a family account I had to get in contact with customer care. My number has not been changed and I have not received any feedback from customer care. Because they have no...

No SIM found

Hi. When I tried the 48 SIM in my phone after my number had ported, I get the error message "no SIM found". The same problem happens when I put the 48 SIM in two other phones belonging to family members. Now when I put their SIM cards that had been w...

No mobile service

Problem porting my number. Logged a call via web chat. Now no mobile service on phone. Web chat disappeared and can’t contact 48 at all!

Port issue

Hi I just join, pay membership, port my number, my old provider switch off his network overnight but 48 isn t active.

Resolved! Two phones

I have two phones with two different phone numbers, so I want two SIMs. Can I order a second SIM on my account? If not, can I set up a second account on my email address? If not, how best can I order a second SIM?

Resolved! Query about Credit

Are you still able to buy 48 credit in shops/over the counter or has that been discontinued? If not are you able to buy 3 credit and use that to top up or does it have to be specifically 48 credit? Help is appreciated.