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Forum Posts

Can't get a sim card sent to me

I'm facing a problem getting a sim card since last month ask for a sim card I get an answer I will get it next week thats what I get from them. I don't know what to say anymore they have my address. My number and my email

New SIM activated. No internet connection.

I got my new SIM today, installed and activated. It shows a network connection, but when I try to access a website (or load an app that needs a connection) I get an error saying I'm not connected. EDIT: Changing the APN settings appears to have fixed...

Moving number

Hi! I've just moved my number and I need to verify my new number so I can use it for iMessage etc but the 'move my number' tab isn't accepting my number as it's already been moved over so I can't put in my code and live chat hasn't been available for...

Membership and moving number

If I buy membership before I need to move my number when I move my number will I still have the membership benefits I bought prior to the move?

I do not have a smart phone

I have entered the SIM to the phone and entered the PIN but then it asking me for a password and I cannot enter the password using the keypad on my older style phone as each tap is registering as digit in the password e.g. I have to press the number ...

Sim network unlock

 When I turned on the phone and entered PIN1 it then looked for  SIM network unlock PIN but I can't find a pin for this. I've tried it in two different unlocked phones and I keep getting the same message. Anyone got any idea what may be happening? It...

Reordering.

My SIM card didn't arrive and the system won't let me reorder, It also tells me that my address is invalid, it's not. Is the phone service and coverage as crappy as the web site ?

Joining 48

Im considering joining 48 from tesco and as i have both sims in my phone i can see that the coverage is fairly even. However, tesco are telling me otherwise re internet speeds and very poor customer service. He says I'll be bk to them by January! Jus...