48 Community

Reward not received

My family joined using my code but I don’t see any rewards in my email

No text verification received

no text verification received my phone is emergency calls only with your sim fitted do i fit old sim to receive text?

I have a SIM card what to do next?

How to track SIM order & update the delivery address?

How to track my sim and when will I get. I haven’t updated my flat number in the address, how can I update the address now ?

Will not accept payment

Ported number yesterday but can't buy membership

I tried to port from yesterday from Tesco to 48 I am getting data now to use but I can't call and can't buy membership what should I do

Trying to pay to rejoin but won’t take my card details

I am trying to pay to rejoin but won’t take my card details.Can you call?

How to get a new SIM?

Hi any one know how im getting my sim card posted ,confirmed from 48 yet I haven't given my address

Received SIM but never used it - can someone else use it?

Hi I got a sim card and never used it as my job gave me a sim card. My husband wants to join 48 mobile but shares my email address can he use my email address.Can you cancel my original request to join 48 mobile.

Can't update registered payment card details

It appears to be impossible for me to update my debit card. I now have to change to another provider because 48 is unable to assist me.   Have I been a customer for too long and is my plan too cheap and do they need to get rid of me?