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Voicemail too fast

LindaH1251
Newcomer
Set up voicemail but can't change from 15 seconds despite following instructions on how to, keeps saying 15 seconds
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you follow the instructions here?

 

https://community.48.ie/t5/The-Knowledgebase/How-do-I-use-my-Voicemail/ta-p/244

 

Are you sure that you're setting it to a multiple of 5 between 5 and 30?

 

If that doesn't help then you'll probably have to contact 48 support.

See the link in my signature below.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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3 REPLIES 3

dalyer
The Legend
The Legend

Did you follow the instructions here?

 

https://community.48.ie/t5/The-Knowledgebase/How-do-I-use-my-Voicemail/ta-p/244

 

Are you sure that you're setting it to a multiple of 5 between 5 and 30?

 

If that doesn't help then you'll probably have to contact 48 support.

See the link in my signature below.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

LindaH1251
Newcomer
Thank you so much, had forgotten the digit 5 storied few times and think it wor, thanks again


@LindaH1251 wrote:
Thank you so much, had forgotten the digit 5 storied few times and think it wor, thanks again

 

I don't really understand but I take it that the issue was that you were NOT configuring a delay time that was a multiple of 5 seconds? And once you did configure a delay time that was a multiple of 5 seconds between 5 and 30 then it worked ok?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.