Reply

Unable to order sim, "accessing the page outside Ireland".

Newcomer
Posts: 1
‎22-11-2022 10:06 AM

Hello, I want to join 48, but I am unable to order SIM, because I am getting an error that I'm "accessing the page outside Ireland". I tried ordering throgh my phone (wi-fi and transfer), as well as through my laptop with multiple browsers, incognito mode included, and through a PC in my job. I am located in Dublin, so I don't quite understand why the error is happening. 

I've seen a similar post already, being resolved by talking to 48's employee, but I cannot find any option to do that now, no e-mail or nothing is provided. I'm quite demotivated to join already, since such a simple step is causing so much trouble and there is no easy way to resolve it. 

I would appreciate any help and response.

Reply
0 Likes
Highlighted

Re: Unable to order sim, "accessing the page outside Ir

[ Edited ]
The Legend
Posts: 17,241
‎22-11-2022 02:25 PM

I never heard anything before about 48 geo-blocking users.

But even that may not be the case here when you've tried different networks etc.

 

Email them at support@48months.zendesk.com and see what they suggest.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community