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Unable to make UK call or use roaming in EU

SenH5117
Newcomer
 
1 REPLY 1

dalyer
The Legend
The Legend

If you mean making a UK call from Ireland then you need an active membership and also cash credit on your account to pay for international calls: 

Calls to Northern Ireland landlines dialled with the 048 rather than 00 44 prefix are covered by membership plan national call minutes. 

For roaming issues the usual advice applies: 

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

If you still have problems then you'll probably need to contact 48 support for further assistance.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.