I'm trying to buy 1 GB of data, cos I've run out. I'm using my saved card details, which are all correct. There's money in my bank account.
I enter the correct CCV, but it says that there is a problem with my payment.
No, still have the same problem, and now my membership has run out so I have no phone at all.
So-called tech support was useless, they said it's a problem with the card, but the bank said everything is fine their end.
If it's not sorted by the end of the day, I'm moving to Eir mobile
A month on and I still can't top-up or buy add-ons, and can't renew my membership.
I've only stayed with 48 for the month because they gave me a free month's membership.
Is anyone else having problems with card payments?
Here's what I've tried:
- usng the gift shop
- 5 different browsers
- 4 different computers
- clearing cookies
- 2 different credit cards
- contacting my bank
- 4 sessions with online chat
I'll stay with 48 if this problem can be solved, but I've only only got 8 days left on my membership, so after that I'll hae to move.