Porting number but it's saying that it's not an Irish number

[KimM7832]

Hi

I just received my sim card and trying to activate it. Once I log in and I'm asked for my irish mobile no. I put in my irish mobile no but it's saying must be an irish no ? Please help

[dalyer]

Are you definitely entering it in the correct format?

See here: 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Are you using a VPN or other local area network that may be appearing as a non-Irish network to the 48 website? 

If so can you try a different connection?

If you need to contact 48 support about this then see the links in my signature below.