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Text not sending

lobster
Newcomer

‎19-11-2017 03:02 PM

I've just joined 48 and tried to send text messages but they won't send
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2 REPLIES 2

dalyer
The Legend
The Legend

‎19-11-2017 09:18 PM

Do calls and data work?
Can you receive incoming texts?
Do all texts to all numbers fail?
Are you sure that you're not trying to send MMS messages which need cash credit to cover the cost (30c each)?
Some SMS messages will be converted to MMS messages automatically by many phones - e.g. long text messages, messages with pictures including some emojis, texts with accented characters etc.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎20-11-2017 09:07 AM

Did that help at all @lobster?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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