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Switch contract onto a different number

RichardL4541
Newcomer

Monday

Hi there,
I wish to switch to Vodafone so as to avail of a new phone and bill pay offer.
My wife will be out of contract on the 22/12/2024 so wondering could she take my account renewal with 48 and switch over to her number?

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3 REPLIES 3

RichardL4541
Newcomer

Monday

Also, Vodafone are looking for my Mobile Account number for the switch.
Is this the original order number for when I joined 48 I.e. 12838724?
Thanks
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dalyer
The Legend
The Legend
In response to RichardL4541

Monday

48 don't use account numbers - they just identify accounts using the phone number and email address. 

You'll have to ask Vodafone to clarify what they need in these circumstances.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

Monday

I don't really understand what you're asking about here but you can only port a number to a 48 account if it's currently with another mobile provider. 

If your wife is already with 48 then she can't move her number to another 48 account as far as I know. 

But you'll probably have to ask 48 support to clarify on that point. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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