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SIM ordered last week still hasn't arrived

PatrickC0713
Newcomer

‎04-04-2025 12:08 PM - last edited on ‎04-04-2025 12:14 PM by The Legend

Still waiting for sim I ordered one week ago

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3 REPLIES 3

dalyer
The Legend
The Legend

‎04-04-2025 12:13 PM - edited ‎04-04-2025 12:27 PM

SIM orders can take up to 6 working days to arrive. 

Once you’ve ordered your SIM, you’ll receive a confirmation email. After your SIM has been dispatched, you’ll receive another email to let you know it's on the way. We use AnPost for all SIM deliveries, so your SIM should be delivered within 3-6 working days.

If it's longer than that then you'll need to try ordering again or contacting 48 support. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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PatrickC0713
Newcomer

‎04-04-2025 12:15 PM

Where is my sim
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dalyer
The Legend
The Legend
In response to PatrickC0713

‎04-04-2025 12:25 PM

There's no need to create multiple threads/posts about the same issue: 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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