2 hours ago
2 hours ago - last edited 2 hours ago
When did you order it?
It can take up to 7 working days for a SIM order to be delivered.
And maybe longer with the Christmas holidays and postal volume?
What happens when you try to order another one?
Any error messages?
If you need one urgently then you might be able to get one from Dealz.
You might need to contact 48 support for assistance with this issue.
See the links in my signature below.