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SIM ordered last Saturday hasn't arrived yet

Hi, I ordered 48 SIM last Saturday and it's still not arrived. Could you please resolve the issue behind this.

Thankyou

1 REPLY 1

dalyer
The Legend
The Legend

You'll probably have to really wait another day or two.

SIM orders can take up to 6 working days to be delivered and it's only 4 working days since you ordered (Monday was a public holiday):

Once you’ve ordered your SIM, you’ll receive a confirmation email. After your SIM has been dispatched, you’ll receive another email to let you know it's on the way. We use AnPost for all SIM deliveries, so your SIM should be delivered within 3-6 working days.

If it doesn't arrive next week then either try ordering again or contact 48 support for further assistance.

48 support don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).