SIM activation server down - when will it be back?

[AbdulH3507]

Unable to activate sim for the last 2 weeks. Contacted customer support and they said their server is down at the moment. Was wondering when will it back up and running?

[dalyer]

Nobody here on the Community Forum is going to be able to tell you. 

You'll have to ask 48 support. 

See the links in my signature below.

[dalyer]

I just now activated a replacement SIM for somebody and it went fine so if the activation server was down then presumably it's back now?

[AbdulH3507]

Not working for me. Tried different browsers and different devices it all says 'Please enter valid activation code' which I clearly did . FYI I have 3 sims with templates on them

[dalyer]

If it's not accepting the activation code then see here for an alternative way to activate:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Sometimes the activation code on the SIM plastic "casing" doesn't work for some reason.