Number ported to Tesco not 48
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09-02-2023 08:53 AM
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09-02-2023 10:09 AM - edited 13-07-2024 11:22 AM
Tesco are not 48's network provider.
Three are 48's network provider.
They also happen to be Tesco's too.
If your number ported to Tesco then you must have used Tesco's number porting process
and not 48's.
In which case you need to deal with Tesco and ask them about porting your number from them to 48.
48 can't do anything about numbers that were incorrectly ported to another provider so there's no point in contacting them about this.
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13-07-2024 09:20 AM
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13-07-2024 10:24 AM
I don't believe that it's possible that a porting request issued via the 48 porting request form could result in a number being ported from another provider to Tesco.
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09-02-2023 10:46 AM
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09-02-2023 11:01 AM
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09-10-2023 02:41 PM
Have tried to port my number from Tesco sim only €10 monthly which I believe is classed as bill pay.to 48 several times.
Got my account number from Tesco.
Tried then to use customer number on my bill, but this has a . In it , so 48 will not accept that as only numbers accepted.
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09-10-2023 03:11 PM
What if you omit the dot?
You may need to contact 48 support about this.
See the link in my signature below or email them at support@48months.zendesk.com