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Number not moved over yet

Newcomer
Posts: 2
‎27-09-2022 10:41 PM

Hi,

 

I am trying to move over from Eir. I got the sim and began the process on Saturday and also got an email to say it would take a few hours. I know it was a Saturday afternoon and staff were probably finishing but it's Tuesday now and still my SIM hasn't been validated. I am keen to join 48 for the great offer but would appreciate this to go through quickly as I am down to the bare bones of credit with Eir and don't want to top up when I am exiting that phone partnership.

Number - 0851663899

 

Kind regards

 

Kieran 

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Re: Number not moved over yet

[ Edited ]
The Legend
Posts: 17,241
‎27-09-2022 11:41 PM

See here

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

 

If there's a problem then you'll need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Number not moved over yet

Newcomer
Posts: 2
‎28-09-2022 08:40 AM

Hi.

 

I got an email from a Robeyn on Saturday saying it would take a few hours but still waiting several days later and my credit is running out. I will contact that support email.

 

Kind regards

 

Kieran

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