Number not moved over yet

KieranK2937 · ‎27-09-2022

Hi,

I am trying to move over from Eir. I got the sim and began the process on Saturday and also got an email to say it would take a few hours. I know it was a Saturday afternoon and staff were probably finishing but it's Tuesday now and still my SIM hasn't been validated. I am keen to join 48 for the great offer but would appreciate this to go through quickly as I am down to the bare bones of credit with Eir and don't want to top up when I am exiting that phone partnership.

Number - 0851663899

Kind regards

Kieran

dalyer · ‎27-09-2022

See here

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

If there's a problem then you'll need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

KieranK2937 · ‎28-09-2022

Hi.

I got an email from a Robeyn on Saturday saying it would take a few hours but still waiting several days later and my credit is running out. I will contact that support email.

Kind regards

Kieran

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