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New to 48 but no service

DamarisS3165
Newcomer

I just got 48 but it says there is no service what do I do🥲

3 REPLIES 3

DamarisS3165
Newcomer
Sameee I don’t have service it says. Do u?

DamarisS3165
Newcomer
 

dalyer
The Legend
The Legend

Did you activate your SIM?

Is your phone unlocked for use on any network?

If you do a manual search for networks what ones do you see?

Can you see and connect to 48?

If not then try again after enabling roaming/data roaming.

If you can't get any network connection after all that then you'll probably need to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.