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New customer

SARAHP0064
Newcomer
I'm having trouble setting up my new sim card though I've paid abd set up account. How to I contact customer support to talk he thru it?
1 REPLY 1

dalyer
The Legend
The Legend

Did you successfully activate your SIM?

Is your phone unlocked for use on any network?

Have you read the New to 48 FAQs in case they deal with your issue?

What exactly is the nature of the trouble that you're having and what exactly isn't working as expected? 

If you want assistance from the Community Forum then you'll need to explain/describe your issue clearly and in detail. 

All 48 support is online so you won't actually be able to literally talk things through.

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).