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NO SECURITY CODE RECEIVED

MichaelL7213
Newcomer
 
4 REPLIES 4

dalyer
The Legend
The Legend
You'll need to post a bit more detail than that if you want assistance.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Thanks,

I've put in the 48 sim card and and went through the stages but have not received a security code text from 48 that I can put in for the next stage after asking to resend numerous times. Do not have my old sim card

dalyer
The Legend
The Legend
You mean the number porting security code?
That goes to the number that you're trying to port so needs the old provider's SIM in the phone and working in order to receive it.
If you can't get your old SIM working to receive this then you'll have to contact 48 support and ask them what needs to happen.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Thanks.