My wife applied to join 48.ie and received a sim card yesterday while following the instructions we were asked to enter the account number (doesn't say what account I'm assuming that the number in question is the one for her previous provider which we had difficuly obtaining but now have. i joined 48.ie in January 2021 seamlessly without any hassle my email is email@example.com. My wife's email is firstname.lastname@example.org and she is registered on 48.ie.
Can you assist us in getting my wife's sim activated.
You should read these FAQs
If you need to contact 48 support see the link in my signature below or email them at email@example.com
By the way, it's not a great idea to post your/your wife's personal details in a public forum like this.
You might want to edit your post to remove them for security/privacy reasons.