09-10-2023 10:59 AM
09-10-2023 11:09 AM
If the new SIM is now the active SIM on your wife's account then you'll probably need to order a brand new SIM having entered your own details and then activate it under your own account.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com