Just joined 48 but can't get it working

[EllenP5883]

I just joined 48 and I cannot get it working

[dalyer]

What happens? 

Any error messages? 

Did you activate your SIM and buy a membership plan? 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099
• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

Does your My48 account Dashboard list an active membership plan? 

• https://48.ie/my48

Is you phone unlocked for use on any network? 

• https://48.ie/unlock-your-phone

If not then you'll need to get it unlocked first. 

If it is then if you do a manual search for networks can you see and connect to 48?

If not what happens? 

If you need to contact 48 support about this then see the links in my signature below.