Help

[Anon]

I want to reactive my credit I bought credit and I want to top up but didn't work because I have to reactive my credit cause I didn't top up any since I got it so please I need help to active my credit I really need it

[dalyer]

Your post doesn't make sense.

What do you mean by reactive (reactivate?) credit?

What exactly did you do/try to do?

Topup your cash credit balance?

Buy membership/add-ons?

Did you buy a credit voucher and try to topup your cash credit balance with it but there was a problem?

Who/what is telling you to "reactivate" something?

What does your My48 page say about your current membership status, expiry date and membership allowance balances?

https://www.48months.ie/my-48

Does that page also list any next membership(s) and a start date?

What does your My History page say about recent payments/purchases?

http://www.48months.ie/my-48/my-history

You might also want to try contacting 48 support in case they can advise:

http://www.48months.ie/help#contact-us

Hope this helps.

[Anon]

That's my number **bleep**

EDIT: removed personal info

[Anon]

And basically no one can call me I can't get any messages and also I can't top up

[Anon]

So I don't know what's the problem

[dalyer]

You shouldn't post your number in a public forum like this.

You haven't answered the questions that I asked above.

If you do then I might be able to advise.

Otherwise you'll need to contact 48 support as I suggested.

Hope this helps.

[Anon · Accepted solution]

Did you buy a credit voucher and try to topup your cash credit balance with it but there was a problem?
Yes
Who/what is telling you to "reactivate" something? Women was working in shop

[dalyer]

What was the problem when you tried to topup using the voucher?

If some woman in the shop said you had to "reactivate" your credit then I have no idea what she was talking about unfortunately.

If you are having problems topping up with a voucher that you have bought then you're almost certainly going to have to discuss this with 48 support as I suggested above.

Unfortunately they won't be online again until tomorrow morning (8am I think?).

Hope this helps.

[Anon]

What Exactly did you do/try to do? I want my 48credit work

[dalyer]

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@enaz wrote:
What Exactly did you do/try to do? I want my 48credit work

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Sorry - I don't understand this.