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Haven't received replacement SIM

Dahouz8283
Newcomer

I lost my cart sim I order new ine but still didn't receive

5 REPLIES 5

dalyer
The Legend
The Legend

When did you order the replacement SIM?

SIM orders can take up to 7 business days to arrive.

Once you’ve ordered your SIM, you’ll receive a confirmation email. After your SIM has been dispatched, you’ll receive another email to let you know it's on the way. We use AnPost for all SIM deliveries, so your SIM should be delivered within 5-7 business days.

If necessary try ordering another one. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

i ordered it on 1 sept 2025

You'll probably need to wait a bit longer. 

SIM orders can take up to 7 working days to arrive. 

If it doesn't arrive next week then maybe try again or contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

Dahouz8283
Newcomer
I ordered sim card but didn't received please

Duplicate posts/threads merged.

There's no need to post multiple times about the same issue. 

Especially when I already addressed your original post: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).