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HELLO?? 4 Days waiting for number change!!

LindaR2202
Newcomer

‎08-10-2020 12:24 PM

I recieved my sim, unlocked my phone and i joined membership, i then proceeded to switch my number which can take up to 24hrs, it been four days, 2 customer care people and now i cant even access a customer service person. very very poor service. no clue how to move forward as i have done everything asked..

1 person had this problem.
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dalyer
The Legend
The Legend

‎08-10-2020 01:53 PM

You'll have to keep trying to contact 48 support as only they can sort this out for you.

The chat facility is appearing right now for me.

See here for how to contact support:

 

https://community.48.ie/t5/Memberships/customer-care-number/m-p/53861

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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