Doesn’t activate internet and data

[OlgaS8867]

When I transferred my old number to 48, did I have to change the SIM card in my phone to 48? My payment is visible in my profile for the 48 app - it is 12.99 + 12.99, valid until September 2027.

[dalyer]

Is this the same issue that you posted about here? 

• https://community.48.ie/t5/Internet/Move-to-48/td-p/74807

If you want to use the 48 service then of course you need to install your 48 SIM in your phone. 

Why would you think otherwise?

What does the subject line "Doesn't activate internet and data" have to do with your substantive query?

If you need to contact 48 support about this then see the links in my signature below.