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Group/family accounts for managing multiple 48 SIMs?

Rebeccac6789
Newcomer

I bought a 48 sim for my daughter In June. I'm interested in changing my current Vodafone sim to 48. But I can't seem to have both connected to my email address... is there a way around this, is there a family plan?? My husband is also considering changing

4 REPLIES 4

Rebeccac6789
Newcomer
I

dalyer
The Legend
The Legend

48 don't support group or family accounts for managing more than one SIM under one login. 

Every 48 SIM requires its own online account/login/email address and must be managed separately. 

You can easily create free email addresses/accounts for such purposes if necessary. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Yes, that is what I read as well. However, I can't set up a new account - won't let me. It keeps going back to recognize me.

You'll have to explain your issue/problem more clearly and in more detail. 

What exactly are you trying to do? 

What steps are you taking? 

What happens/goes wrong? 

Any error messages? 

What does "it keeps going back to recognize me" mean?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.