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Double payment

AkshathaK8202
Newcomer
Double Payment has been done for one month plan please need a refund
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post more information than that if you want assistance from the Community Forum.

What does your Transactions page say about your recent payments?

If this was your first membership plan purchase then the second charge was presumably the one-time activation fee?

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

What does your My48 account dashboard say about your current membership plan status and expiry date?

Does your Buy Plan page list any stacked upcoming membership plans?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).