48 Community

Anon · ‎09-10-2016

I paid for The Mitch today and I got double charged! The Mitch is 15euro and I'm wondering why I got charged 30euro for it? I would like a refund please!

dalyer · ‎09-10-2016

Are you sure that you didn't buy twice by mistake?

What does your My History page say about payments/purchases today?

https://mobile.twitter.com/Creay45/status/784602109903765505/video/1

Did €30 actually get charged to your bank card?

If there's a mistake then you'll need to contact 48 support to get it rectified:

http://www.48months.ie/help/ask-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎09-10-2016

Are you sure that you didn't buy twice by mistake?

What does your My History page say about payments/purchases today?

https://mobile.twitter.com/Creay45/status/784602109903765505/video/1

Did €30 actually get charged to your bank card?

If there's a mistake then you'll need to contact 48 support to get it rectified:

http://www.48months.ie/help/ask-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎09-10-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎10-10-2016

It did thank you

dalyer · ‎10-10-2016

Great - glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Double charge