Charged twice for membership plan?

[LaimaV7748]

Hello , You have charged me twice for the purchase of the plan. Please refund the one-time payment of 12.99 to the account from which it was paid.thanks

[dalyer]

If this is your first membership plan purchase then it costs €12.99 for the plan and €12.99 for the one-time activation fee. 

See here: 

• https://48.ie/legal/price-plan-details

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5^th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

If that's not the issue or you need to contact 48 support about this then see the links in my signature below.

[LaimaV7748]

On July 25th, when purchasing a plan, money was deducted twice, instead of 12.99e, 12, 99+12,99e was deducted. Please refund the 12. 99e back to the paid invoice. Thank you.

[LaimaV7748]

On July 25th, when purchasing a plan, money was deducted twice, instead of 12.99e, 12, 99+12,99e was deducted. Please refund the 12. 99e back to the paid invoice. Thank you.

[dalyer]

Duplicate posts/threads merged. 

There's no need to post multiple times about the same issue. 

See my previous reply to you original post.